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Terms & Conditions

Returns

Any product may be returned within 60 days of purchase as long as it is unopened and in sale-able condition. No product will be accepted without first contacting Wapiti Labs Management. There will be a 25% restocking fee and a shipping fee charged on all returned goods.

Customer Service issues with a product will be handled by the person taking the call. Any product quality problem will be dealt with immediately by sending the customer a new product with a return tag to ship the product in question back to us at no cost to them. We do not take expired product returns from a Wholesale or Distributor customer. They need to manage their products to ensure they do not have expired product on their shelves. Any customer wishing to return a quantity of products must talk with the Quality Control Manager

Shipping

Wapiti Labs Shipping Department is currently located in Sturgeon Lake, Minnesota.

As a Retail Website Customer you can choose to have products shipped two ways:

  • Standard Shipping – $9.99 Delivers in 5-7 Business Days
  • Express Shipping – $14.99 Delivers in 2-4 Business Days

Please contact our Office at 651-237-4051 with any questions or email us at info@wapitilabsinc.com. We are open Monday – Friday from 8:00 AM CST – 4:30 PM CST